Policies

Terms and Conditions

Effective date: October 2026

These Terms and Conditions describe the event services provided by SL and Company LLC, doing business as Slowleaf Coffee & Tea. In these Terms, "Company," "we," "us," and "our" refer to SL and Company LLC. "Client" refers to the person or organization booking services. The Company and Client are collectively referred to as the "Parties."

1. Booking and Agreement

A booking is not confirmed and an event date is not held until the Client has signed the applicable agreement and paid the required deposit. The signed agreement controls over anything on this website, including these Terms and the Cancellation Policy. If the website and the signed agreement differ, the signed agreement wins.

Changes to the event date, time, location, guest count, service duration, menu, or other material detail must be communicated in writing and may require a revised quote or written agreement.

2. Services and Menu

The Company will provide the services and menu described in the confirmed quote or signed agreement. The Company may make a reasonable substitution when an ingredient, product, or supply becomes unavailable for reasons outside the Company's control. Any material substitution will be communicated to the Client when reasonably practicable. The Company does not serve or add alcohol.

3. Venue Access and Setup

The Client is responsible for securing venue permission and providing access at least 90 minutes before the scheduled service start time and for up to 60 minutes after service ends for load-out. The Client is responsible for venue fees, permits, permissions, and other costs associated with use of the venue.

Outdoor service requires temperatures between 40°F and 90°F, no rain, wind under 15 mph, and an indoor backup, on a level, dry, reasonably safe surface.

4. Power and Site Requirements

The Client will provide one dedicated 120-volt, 15 to 20-amp circuit for each espresso machine, located within 25 feet of the cart unless otherwise agreed in writing. The Company will provide extension cables and power strips as reasonably necessary.

The Client is also responsible for providing a suitable service location with safe access, adequate space, and a reasonably level surface. If adequate power, access, or placement is not available, espresso-based service may be limited, delayed, modified, or unavailable.

If the venue does not provide adequate electrical power, the Company may, with the Client's approval, arrange an external power source, including a generator or portable power station. Costs associated with renting, purchasing, delivering, operating, fueling, or staffing an external power source may be added to the Client's balance. The Company will communicate applicable additional charges before arranging the external power source whenever reasonably practicable.

The Company is not responsible for service limitations caused by inadequate power, restricted access, unsuitable placement, venue restrictions, or other conditions the Client was responsible for providing.

5. Payment Terms

A 50% deposit is due at signing and, together with the signed agreement, holds the event date. The remaining balance is due 7 days before the event. If an event is booked within 7 days of the event date, the full balance is due at booking. If the balance is not paid on time, the Company may cancel the event and keep the deposit. The Client is responsible for all amounts stated in the confirmed quote, including approved additions, travel charges, surcharges, and custom or nonreturnable items.

Texas sales tax of 8.25% applies. Gratuity is not included and is optional. Overtime is $100 per hour, billed in 30-minute increments.

Guest-count changes need at least 15 days' written notice. A reduction requested with less than 15 days' notice does not lower the price. If the menu, service duration, location, staffing requirement, or another material event detail changes, the Company may issue a revised quote.

6. Client Responsibilities

The Client is responsible for providing accurate event information, securing venue access, obtaining required permissions, communicating site requirements to the venue, and ensuring that the service area is reasonably safe and accessible. The Client is also responsible for damage, theft, or loss of Company equipment to the extent caused by the Client, the Client's guests, staff, vendors, or invitees.

7. Cancellation and Rescheduling

Cancellations and rescheduling are summarized in the Company's Cancellation Policy. Written notice is required. The signed agreement controls over that page and over these Terms.

8. If the Company Cannot Perform

If the Company cannot perform the booked services, including because of illness or another event beyond its control, the Company will give the Client written notice as soon as reasonably practicable. The Company will first offer a new date or a credit. Amounts paid are refunded only if no workable date is found within 12 months of the original event date.

9. Weather and Outdoor Conditions

Outdoor service needs the conditions in Section 3, including an indoor backup. If weather or another condition beyond the Company's control means the Company cannot perform, Section 8 applies: a new date or a credit first, and a refund of amounts paid only if no workable date is found within 12 months.

10. Limitation of Liability

If the Company fails to provide the booked service, the Company's liability is limited to the amounts the Client paid for that service. To the maximum extent permitted by law, the Company is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or loss of opportunity, except to the extent such limitation is prohibited by law.

11. Dispute Resolution

The Parties will first attempt in good faith to resolve any concern by communicating directly with one another. Nothing in this section prevents either Party from pursuing a remedy that cannot legally be waived or limited.

12. Governing Law

These Terms and the applicable event agreement are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Venue lies in Tarrant County, Texas.

13. Entire Agreement and Amendments

The signed agreement controls over anything on this website. These Terms and the Cancellation Policy do not override the signed agreement. Any amendment to a signed agreement must be in writing and accepted by both Parties.

Insurance

The Slowleaf team is fully insured.

Contact

Questions regarding these Terms may be sent to info@slowleafcoffee.com.